Updated/Revised August 13, 2024
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
- Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible
- We use regular Malware Scanning.
- Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
- TWe implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products.
- All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
We do not use cookies for tracking purposes. However, you can choose to have your computer warn you each time a cookie is being sent, or you can opt to turn off all cookies. You can manage these settings through your browser. Since each browser is slightly different, refer to your browser's Help Menu for instructions on how to modify your cookie settings. Please note that if you disable cookies, some features that enhance your site experience may not function properly. Cookies support various functionalities, such as remembering your login details, keeping track of your preferences, and ensuring relevant content is displayed. Without cookies, certain pages may load more slowly, or you may need to repeatedly enter information that would otherwise be stored. This could result in a less seamless and more frustrating browsing experience. For the best experience, we recommend keeping cookies enabled.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy. Google's advertising requirements can be summed up by Google's Advertising Principles (https://support.google.com/adwordspolicy/answer/1316548?hl=en), they are put in place to provide a positive experience for users.
We have implemented the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- To ask for ratings and reviews of services or products.
- All transactions are processed through a gateway provider and are not stored or processed on our servers.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
- Users can visit our site anonymously.
- Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
- Demographics and Interests Reporting
- Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
Our commitment to protecting your privacy is paramount. We collect and use your data strictly in accordance with our Privacy Policy. This policy outlines the types of personal information we gather, how we use it, and the measures we take to ensure your data remains secure. By continuing to use our site, you consent to the practices described in our Privacy Policy. We encourage you to review this document regularly to stay informed about any updates. Your privacy is important to us, and we strive to handle your data with the utmost care and transparency.
Can change your personal information:
- By emailing us
- By calling us
- By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
- We do not specifically market to children under the age of 13 years old? We do not specifically market to children under the age of 13 years old. Our website and services are intended for use by individuals over the age of 13. We do not knowingly collect Personally Identifiable Information (PII) from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
- Do we let third-parties, including ad networks or plug-ins collect PII from children under 13? No, we do not allow third parties, including ad networks or plug-ins, to collect Personally Identifiable Information (PII) from children under 13 on our site. We take the privacy of children very seriously and comply with applicable laws, such as COPPA. We do not knowingly collect or share information from users under 13 years of age without verifiable parental consent.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email
- Within 7 business days
- Within 7 business days
We will notify the users via in-site notification
We also adhere to the Individual Redress Principle, which ensures that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to comply with the law. This principle not only grants individuals enforceable rights against data users but also provides recourse to courts or government agencies to investigate and prosecute non-compliance by data processors. If you believe there has been a violation of your rights, you will be notified within 7 days of our receipt of your complaint.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
- Coldflirt, P.O. BOX 43322, Charlotte, North Carolina 28215 USA
- info@coldflirt.com